Privacy Policy

Blitzwerk is committed to protecting your privacy. This policy explains how we collect, use, and protect personal data when you visit our website or contact us. We process personal data in accordance with the UK GDPR and the Data Protection Act 2018.

What we collect

We collect only the data we need to operate our business:

• Contact data: name, email address, phone number, organisation, and job title when you contact us or enquire about our products.
• Communications: the content of messages you send us.
• Technical data: IP address, browser type, and usage data collected through standard server logs and cookies when you visit our website.

How we use your data

We use personal data to:

• respond to enquiries and provide information about our products and services;
• manage our relationship with clients, partners, and suppliers;
• operate, maintain, and secure our website;
• comply with legal and regulatory obligations.

Lawful basis

We rely on the following lawful bases:

• Legitimate interests: to respond to enquiries, run and develop our business, and keep our systems secure.
• Contract: to take steps at your request before entering into, or to perform, a contract.
• Legal obligation: where processing is required to meet our legal duties.
• Consent: where you have given it, for example for non-essential cookies. You may withdraw consent at any time.

Sharing your data

We do not sell your personal data. We share it only with:

• service providers who support our operations (such as IT, hosting, and communications providers), under appropriate confidentiality and data protection terms;
• professional advisers and auditors;
• public authorities or regulators where required by law.

Where data is transferred outside the UK, we ensure appropriate safeguards are in place, such as adequacy regulations or standard contractual clauses.

Retention

We keep personal data only for as long as necessary for the purposes set out above, or as required by law, after which it is securely deleted.

Security

We maintain appropriate technical and organisational measures to protect personal data. We hold Cyber Essentials certification and follow recognised security practices across our systems.

Your rights

Under data protection law you have the right to access your data, request correction or deletion, object to or restrict processing, request data portability, and withdraw consent. To exercise any of these rights, contact us at privacy@blitzwerk.co. We will respond within one month.

You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk or 0303 123 1113.

Cookies

Our website uses cookies necessary for it to function, and may use analytics cookies to understand how it is used. You can control cookies through your browser settings. Where required, we will request your consent before setting non-essential cookies.

Changes

We may update this policy from time to time. The current version will always be available on our website with the date it was last updated.